Privacy

Privacy Policy

Introduction

www.emasteronline.com is an online educational application website (hereinafter referred to as EMASTER), owned by a flagship company M/s. FARM GARDEN E COMMERCE INDIA PRIVATE LIMITED [CIN: U74999KL2020PTC066578] a private limited company incorporated in India under the Companies Act, 2013, for developing Educational Software that will support and educate the students in an easy manner for their better educational purpose.

Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by the “Educational Application” in connection with the Learning application service. Please read these terms, along with the Privacy Notice, Conditions of Use, and Learning owned video fair usage Rules applicable to you, and all other rules and policies related to the Learning service (including, but not limited to, any rules or usage provisions specified on any product detail page or on any help or other informational page for the Learning service) (collectively, this "Agreement").

INFORMATION WE COLLECT

We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.

1. Information You Provide to Us:
We collect a variety of information that you provide directly to us. For example, we collect information from you through:

  • The Services you use or processing for your requirements
  • Requests or questions you submit to us via online forms, email, or otherwise
  • Any reviews that you submit about the Services
  • Account registration and administration of your account
  • Uploads or posts to the Services
  • Requests for customer support and technical assistance

    Information about you. While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:

  • Email address
  • Name, if you choose to provide it
  • Log-in credentials, if you create a Emil and Eric Emric Learning account
  • Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, and expiration date
  • Information of transactions with us
  • Information about your customer service interactions with us
  • Information such as your gender or other information you choose to provide as part of your Learning profile
  • User-generated content you provide to us, such as when you comment on content on the Services, review a class, or participate in the public forums
  • Classes in which you enrol
  • Any other information you choose to directly provide to us in connection with your use of the Services

  • 2. Information We Collect Through Automated Means

    When you use our Services, we collect certain information as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf) may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.

    Websites. When you use our website or Email we collect and analyse information such as your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the website.

    Mobile Applications. When you use a Email ID, mobile application or software ("app"), we automatically receive certain information about the mobile phone, tablet, or computer used to access the app, including device identifiers, IP address, operating system, version, Internet service provider, browser type, domain name and other similar information, whether and when you update the app, date and time of use, content watched, total minutes watched, error logs, and other similar information about how you use the app. Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device.

    3. Information We Collect From Social Media and Other Content Platforms

    If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. This can include your name, gender, profile picture, your “likes” and check-ins, and your list of friends, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you enrolled in a class on the Service); you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.

    4. Information We Collect from Others

    We may receive additional information such as demographic and statistical information from third parties, we use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you and to improve our products.

    HOW WE USE YOUR INFORMATION

    We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to: Respond to your request for information and provide you with more effective and efficient customer service Provide you with updates and information about classes in which you have enrolled Contact you by email, postal mail, or phone regarding EMASTER Application Learning and services, promotions, special events and other subjects that we think may be of interest to you Customize the advertising and content you see on the Services Help us better understand your interests and needs, and improve the Services, and create new products, features, etc. Secure our websites and applications, and resolve app crashes and other issues being reported Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

    Business Transfers

    As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.

    Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services); Where we have your consent, in accordance with applicable law.

    RETENTION OF YOUR INFORMATION

    We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

    HOW WE PROTECT YOUR INFORMATION

    FARM GARDEN E COMMERCE INDIA PRIVATE LIMITED / EMASTER, takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to FARM GARDEN E COMMERCE INDIA PRIVATE LIMITED, (EMASTER) via the Internet.

    CHANGES TO OUR PRIVACY POLICY

    We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision" included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

    LEGAL BASES FOR USE OF YOUR INFORMATION

    The legal bases for using your information as set out in this Privacy Policy are as follows: Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our Services to you);

    Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services); Where we have your consent, in accordance with applicable law.

    CONTACT INFORMATION

    Please feel free to contact us if you have any questions about EMASTER Privacy Policy or the information practices of the Services.

    Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services); Where we have your consent, in accordance with applicable law.

  • ADDRESS(Regd. Office)
  • FARM GARDEN E COMMERCE INDIA PRIVATE LIMITED,
    S48, 8th Floor, Alapatt Heritage Building,
    M G Road Kochi, Ernakulam - 682035,
    Kerala, India

    Email: it@emasteronline.com